I used to work in finance for Dulux Paint.
We had over 4,000 customers, so collecting the cash each month end was a major task.
The head of the department responsible for collecting the cash had been doing it for around thirty years.
There was nothing he hadn’t seen.
On his office wall he had a large sign taped to the wall.
It read:
THERE ARE ONLY 2 REASONS OUR CUSTOMERS DON’T PAY US ON TIME:
- THEY DON’T WANT TO
- THEY CAN’T
EVERYTHING ELSE IN AN EXCUSE
Wise words from a master.